Last updated on January 21, 2022
Location and Contact Information
The main offices of Faith Teams are located in Torrington, CT.
At any time, you may email Faith Teams at firstname.lastname@example.org.
When you subscribe to Faith Teams, you are agreeing that we are permitted to bill you a subscription fee. We will automatically bill the credit/debit card we have on the calendar day corresponding to the commencement of your subscription. In the event your subscription began on a day not contained in a given month, we will bill your credit card on the last day of such month. For example, if you became a paying member on January 31st, your credit card would next be billed on February 28th.
We reserve the right to suspend access to any account with an unpaid balance. If an account is suspended, it will be inaccessible until the account is paid in full. If the balance has not been resolved by the account owner, we will attempt to collect the unpaid balance again after 7 days. If balances are still unpaid for more than 30 days, we reserve the right to send the account to collections.
Communication regarding billing issues will be made directly with the person who made the initial payment, unless changes have been requested in writing via email. It is your responsibility to keep the Administrator contact email address and Billing contact email address updated for your account.
Cancellations & Refund Policy
You may cancel your subscription to Faith Teams at any time for any reason.
Once you have cancelled, your subscription will be stopped, but you will still have access to your account until the end of your current billing cycle. Faith Teams will keep your account securely stored for a period of time after cancellation for the event that you may want to restore your service. To reactivate your account database, you will need to renew your subscription.
Cancellations must be made by clicking the “Cancel” button on the “Billing & Invoices” page in your account. Cancellations must be done in accordance to our Terms. All refunds will be given to the original credit card on which the purchase was made. Please allow a reasonable time for the refund to reach you or be charged back to your account.
Email and Text Restrictions
The emailing and texting features in Faith Teams cannot be used for marketing purposes. These features are to be used for notifications and communications within your church congregations ONLY. Any violation of this will result in immediate suspension of the account and legal actions to the fullest extent of the law including collection of the charges incurred by such activities.
Faith Teams allows churches to setup “online giving” accounts, and allow people to donate to their church through digital means. When activating online giving within a Faith Teams account, some personal information from an official church representative is required, as well as banking information. Faith Teams doesn’t retain any of this sensitive data. It is used by our payment processor to verify the account and to safe-guard against illegal activities.
With Faith Teams Online Giving, churches can also offer the option of recurring contributions, which allows people to setup a recurring contribution to be processed weekly, monthly, etc. While we are confident in the efficiency of our platform, Faith Teams doesn’t guarantee the processing of contributions, whether they are one-time gifts or recurring gifts. In the case of a failed payment, the donor will be notified and can decide how they want to proceed. Faith Teams offers an abundance of reporting tools, which gives the financial administrators for each church the ability to double-check any contribution data they need to see.
Third Party Services
API Client access can be revoked in the user’s ‘Google account security settings permissions page’.
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Users of public or shared computers should log out at the completion of each visit to Faith Teams. Faith Teams will allow active logins into the system. It is your responsibility to protect these. Faith Teams is not liable for any mishandled information due to the negligence of the user not protecting login credentials or public or shared computers.
You agree that the United States District Court representation in Torrington, CT shall have exclusive jurisdiction over any legal dispute between you and Faith Teams. You fully consent to personal jurisdiction and venue in these courts.
Disclaimers of Warranties
Our goal is to provide an excellent product and service. However, Faith Teams, in its entirety, is provided “as is” and we make no representations or warranties of any kind. We assume no liability or responsibility for any errors or omissions in the content of our sites, any failures, delays, or interruptions in the service, delivery of any content, notifications or reminders, any losses or damages arising from the use of the content provided on the Faith Teams sites, or any conduct by users of the Faith Teams system. We reserve the right to refuse services at our sole and absolute discretion. We disclaim all representations and warranties, including, for example, warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current.
Limitations on Liability
In no instance shall Faith Teams, its directors, officers, or employees be liable (jointly or severally) for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the Faith Teams sites.