Church Follow-Up Automation

Church Follow-Up

Follow-up is one of the most difficult and frustrating things for any church.  It’s always a hot topic among church leaders because we all know how important it is to make sure nobody slips through the cracks.  But it can seem almost impossible to keep track of it all, which leads to major frustration and even a feeling of failure for Pastors and church leaders.

Faith Teams can help!

With Faith Teams, you can set up automated workflows, then the software does the heavy lifting for you.

Setup Powerful Automated WORKFLOWS

A Workflow is a series of actions you want the software to take, which can be automatically triggered and executed.

“When this happens, Do this.  After that, do this, then this, and this.“

There are tons of options so you can set up the automated follow-ups that are most important for your church.
(Click here to see a short video showing how “automated follow-ups” work)

You can build entire workflows mapping out your follow-up strategy step-by-step, and Faith Teams will make nothing gets forgotten. 

Once you set it up, the entire workflow runs on AUTO-PILOT.  You can literally forget about it.  The software will send Emails, send Text Messages, and also create Assignments for your team to make sure the right people get contacted at the right times.

This one feature alone is worth the cost of the entire software.  It’s literally like getting an extra staff member who never calls in sick or forgets to do their job. 

Personalize your Automated Messages

With our editor tools, you can personalize your texts and emails.  Use “personalizations” such as first name so messages come through with a personal touch.

EXAMPLE: (1st-time Guest Workflow)

Let’s assume you set the “trigger” so that every time you TAG a person as “Guest”, they are automatically added to this Workflow.

Then you simply add the “steps” you want the software to take care of for you.

Example:

• Send a text message immediately.
• The following day, send a notification to a staff member to call them.
• 2 days later, send a Welcome Email.
• 2 days after that, send another text message inviting them back.

Create as many steps as you want, and Faith Teams will do all the work. 

But I don’t want things to feel “Robotic”

One of the big push-backs to automated follow-ups is that you don’t want the whole process to feel “robotic”.  Automated Follow-ups are simply the entryway into conversations.  Faith Teams has addressed this issue by integrating two-way messaging, which means when someone responds to one of your automated texts, you can jump in and engage with them personally.

Here’s a real-life example of what that looks like:

You have 5 new visitors on Sunday, so Faith Teams sends out your initial text message on Monday.  All 5 of them receive it, but 2 of them reply back.  When they reply, you get a notification, which prompts you to jump into the Live Text Chat screen and text back and forth with them.  The GOAL of follow-up is to make them feel appreciated and to engage in a real-life conversation with them.  Faith Teams has the perfect tool set to make this incredibly simple and easy for you.

Workflows will save you so much time, and give you confidence that you’ll be able to care for your congregation better than ever before.  Church follow-up is such a vital part of growing your church, and we can help you be more efficient than ever.