When you order a background check, the person will receive an email from Checkr asking for them to submit some personal information and consent to the background check.
If they don’t response within a certain time frame, Checkr will send reminders.
After several days, their invitation will expire.
When an invitation expires, your church will NOT be charged for the background check. If you still want a background check for this person, you should reach out to them and confirm their email address, then Order the background check again.